PRIVACY & DATA PROTECTION

Privacy Policy

We respect your privacy and are committed to protecting your personal data. Learn how we collect, use, and safeguard your information.

Last updated: 4 September 2025

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Privacy Summary

• We collect minimal data necessary for providing our educational services

• All data is processed in accordance with GDPR and UK data protection laws

• You have full control over your personal information and cookie preferences

• Student data is handled with the highest level of protection and care

1. Information We Collect

We collect information necessary to provide Dragon Mind's educational services effectively and safely. This includes:

Account Information

• Name and email address
• School or organisation details
• Role (student, teacher, parent, etc.)
• Age group (for appropriate content delivery)

Usage Data

• Gameplay progress and achievements
• Learning outcomes and assessment data
• Session duration and frequency
• Technical logs for support purposes

2. How We Use Your Information

We use personal data solely for educational and therapeutic purposes:

Personalised Learning: Adapt content and difficulty to individual needs
Progress Tracking: Monitor emotional learning development and outcomes
Safety & Support: Identify students who may need additional support
Platform Improvement: Analyse usage patterns to enhance educational effectiveness
Communication: Send important updates about the platform and services

3. Data Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. We may share data only in these limited circumstances:

With Schools: Progress reports shared with authorised educational staff
With Parents: Learning outcomes shared with parent/guardian consent
Service Providers: Trusted partners who help us operate the platform (under strict data protection agreements)
Legal Requirements: When required by law or to protect safety

4. Cookies and Tracking

We use cookies to enhance your experience and provide essential functionality:

Essential Cookies (Always Active)

Required for login, security, and basic platform functionality.

Analytics Cookies (Optional)

Help us understand platform usage to improve educational outcomes.

Functional Cookies (Optional)

Remember your preferences and provide personalised features.

You can manage your cookie preferences using the controls above at any time.

5. Data Security and Retention

Security Measures

• End-to-end encryption for all data transmission
• Secure cloud storage with regular backups
• Regular security audits and penetration testing
• Staff training on data protection best practices
• Multi-factor authentication for administrative access

We retain personal data only as long as necessary for educational purposes or as required by law. Student data is typically retained for the duration of their educational programme plus up to 7 years for assessment records.

6. Your Rights and Choices

Under GDPR and UK data protection law, you have the following rights:

Access: Request a copy of your personal data

Correction: Update inaccurate information

Deletion: Request removal of your data

Portability: Receive your data in a portable format

Objection: Object to certain data processing

Restriction: Limit how we process your data

7. Children's Privacy Protection

Dragon Mind is designed for young people aged 11-18. We take special care to protect children's privacy:

Parental consent required for students under 16 (unless registered through school)
Limited data collection appropriate for educational purposes only
No behavioural advertising directed at children
Enhanced security measures for student accounts
Regular review of data processing for child protection compliance

8. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant changes through the platform or direct communication where possible.

Contact Information

For any questions about this Privacy Policy or to exercise your data protection rights, please contact us:

Privacy Officer: privacy@dragonmind.co.uk

General Enquiries: hello@dragonmind.co.uk

Address: Dragon Mind Ltd, [Address to be confirmed]

Phone: +44 (0) 20 1234 5678

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.