Dragon MindImplementation Guide
Complete technical documentation for deploying Dragon Mind across your educational institution. Zero downloads, zero complexity, maximum reliability.
Quick Start Overview
Dragon Mind is a browser-based platform requiring zero software installation. Your entire deployment process involves purchasing licenses and sharing a web link. Total active deployment time: under 5 minutes.
5 Minutes
Total deployment time
Zero Downloads
No software to install
Auto Updates
Maintenance-free operation
Technical Requirements
Minimum System Requirements
Web Browsers (Any Modern Browser)
- Chrome 80+ (Recommended)
- Safari 13+
- Firefox 75+
- Edge 80+
Supported Devices
- Windows 10/11 PCs
- MacOS devices
- Chromebooks
- iPads (iOS 13+)
Network Requirements
1 Mbps per concurrent user
5 Mbps per concurrent user
HTTPS (443) - Standard web traffic
Step-by-Step Deployment Process
Initial Testing & Evaluation
Start with our free demo to test compatibility across your network infrastructure.
- • Visit
dragonmind.co.uk/demo - • Test on different devices in your network
- • Verify firewall compatibility (standard HTTPS traffic)
- • Confirm user experience across different browsers
Estimated Time: 15-30 minutes for comprehensive testing
License Procurement
Purchase yearly subscriptions based on your user count requirements.
License Types Available
- • Student licenses (bulk discounts available)
- • Teacher/Educator licenses
- • Administrator dashboard access
- • Professional/Clinical licenses
Procurement Process
- • Contact our sales team for institutional pricing
- • Receive purchase order options
- • Annual billing with educational discounts
- • License keys delivered via email
Note: No per-device licensing required. Users can access from any compatible device with their credentials.
User Management & Access Control
Set up your admin portal and configure user access through our web-based management system.
Admin Portal Setup
- • Access admin portal at
admin.dragonmind.co.uk - • Create institutional admin account using license key
- • Configure organisational settings and branding
- • Set up user groups and permissions
User Account Creation
- • Bulk import via CSV upload (email addresses required)
- • Manual individual account creation
- • Integration with existing school management systems (optional)
- • Automatic invitation emails sent to users
Estimated Time: 2-3 minutes for admin setup, 1-2 minutes per user (or bulk import)
Go-Live & Communication
Communicate access details to users and provide basic orientation resources.
User Communication
- • Share platform URL:
app.dragonmind.co.uk - • Distribute login credentials (via automated emails)
- • Provide quick-start guide for teachers
- • Share parent information packets (if applicable)
Support Resources
- • Teacher training videos (5-10 minutes each)
- • Student onboarding tutorials
- • IT administrator dashboard overview
- • 24/7 technical support contact information
Security & Compliance
Data Protection
- Full GDPR compliance with transparent data processing
- End-to-end encryption for all data transmission
- Secure cloud hosting with ISO 27001 certification
- Regular security audits and penetration testing
- Data residency options for EU/UK requirements
Access Control
- Role-based access control (students, teachers, admins)
- Multi-factor authentication options available
- Session management and automatic timeouts
- Comprehensive audit logging and reporting
- Single Sign-On (SSO) integration available
Educational Compliance Standards
Full European data protection compliance
Children's online privacy protection
Educational records privacy standards
Troubleshooting & Support
Common Issues & Solutions
Users Cannot Access Platform
Check: Firewall allows HTTPS traffic on port 443
Verify: User credentials are correct and accounts are activated
Test: Access from different network/device to isolate issue
Solution: Contact IT support with specific error messages
Slow Performance
Check: Network bandwidth meets minimum requirements
Clear: Browser cache and cookies
Update: Browser to latest version
Test: Different browsers to identify browser-specific issues
License Management Issues
Verify: License count matches user count
Check: License expiration dates in admin portal
Review: User assignments and role permissions
Contact: License management support for expansion needs
Technical Support Contacts
Direct IT Support
Email: itsupport@dragonmind.co.uk
Phone: +44 161 247 2000 (Option 2)
Response Time: 2-4 hours during business hours
Emergency: 24/7 availability for critical issues
Resources Available
• Comprehensive knowledge base
• API documentation for integrations
• Live chat support during business hours
Ready to Deploy Dragon Mind?
Start your free trial today or contact our technical team for a guided deployment consultation.